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Urgent Eyecare Service (CUES)

Expert Help For Eye Emergencies

When your eyes aren't feeling right...

Get Expert Advice, Quickly

Your vision is precious, and when you're facing a sudden eye emergency, every second counts.

That's why Orrell Opticians offers CUES – an NHS-funded service designed to provide prompt, expert care when you need it most.

Call to discuss an eye problem
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Every day we set aside empty slots for emergency patients

Call us first and we can probably fit you in

Top tip - call us first, not your GP or 111 – they will only refer you on to ourselves.

If you're experiencing any of the following symptoms, call us immediately at 0151 3551077:

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Sudden vision loss or sudden changes in your vision

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Distortion of straight lines e.g. window frame

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Flashes of light or new floaters

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Eye soreness,redness, or swelling

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Something stuck in your eye

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Chemical burns or injuries

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Sudden onset of double vision

Delaying treatment for eye emergencies can lead to permanent vision loss. Our highly qualified optometrists are here to provide the urgent care you need, with same-day appointments available, even if you're not a registered patient here.

Why Trust Orrell Opticians for Your Eye Emergency?

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Over 85 years of experience serving the Ellesmere Port community

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Highly skilled optometrists with specialized training in emergency eye care

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State-of-the-art diagnostic equipment for accurate assessments

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Comprehensive treatment options and prompt referrals when needed

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Convenient location with free parking

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"The service I received was second to none! Went in as an emergency appointment but will now be looking to move across permanently!

All the staff were so kind, friendly and so welcoming!"

Catherine Lea

May 2024

Our Commitment to Your Eye Health


At Orrell Opticians, we understand how frightening an eye emergency can be. That's why we've designed our CUES service to provide not only expert care but also compassion and reassurance during a stressful time.

When you call our practice, our friendly team will guide you through the next steps and ensure you receive the prompt attention you need.

Our optometrists, Ashley or Ellis, will conduct a thorough assessment, using the latest diagnostic tools to assess your condition accurately. We have Optomap scanning technology here, the only wide field scanner of its kind in Ellesmere Port & Chester.

We'll provide immediate treatment whenever possible and coordinate with eye specialists for seamless care if a referral is needed.
With Orrell Opticians, you can have peace of mind knowing that you have a trusted partner in your eye health, ready to help when you need it most.Don't Take Chances with Your Vision – Call Us Now!

Don't Take Chances with Your Vision


Contact Us


Call us with any questions you may have, or quickly book in online on the link below.  

mail

hello@orrellopticians.co.uk

(0151) 355 1077

location

68 Whitby Road, Ellesmere Port, Cheshire, CH65 0AA

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We aim for a response time of < 2 hours, or by 10.00 the next day we are open.

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Location

Where We Are

68 Whitby Road, Ellesmere Port, Cheshire, CH65 0AA